About us
Focused on Melbourne. Dedicated to your property’s success.
We elevate your property’s success
Our mission is to make Melbourne stays — short or long — effortless for guests and rewarding for property owners. With local know-how and full-service management, we create seamless experiences that benefit everyone.
As Melbourne’s leading Airbnb and short & extended term rental management team, BNB Butler sole focus on Melbourne’s CBD and inner suburbs ensures your property achieves its highest potential in one of Australia’s most competitive markets.
We take care of everything, from bookings and guest communication to cleaning, compliance, and pricing optimisation. With expert local managers, professional marketing, and transparent reporting, you enjoy the income without the interruptions. It’s the effortless way to get better results from your investment.
The Bnb Butler difference
Local experts
Our Melbourne-based team understands the local market and exactly what attracts high-quality guests.
Ongoing investment advice
Work directly with experienced investors who offer real-world advice—not just management.
64% more profit
For holiday makers
Discover Melbourne’s hidden gems and experience the city like a local — we can’t wait to welcome you.
When you book your stay with BNB Butler, you’ll enjoy the confidence and comfort of a locally managed Melbourne property.
- Direct communication
With our Melbourne-based management team who personally oversee each home. - A responsive reservations team
Ready to assist with any queries from booking through to check-out. - Professionally cleaned, fully prepared properties
Ready for you to walk in and relax. - Local guest services support
Available to provide recommendations and assistance throughout your stay. - 24/7 customer care
Ensuring your experience is seamless, secure, and memorable.
For home owners
At BNB Butler, we make owning a short-term rental in Melbourne completely effortless.
- Our experienced local team handles every detail
from marketing and guest communication to maintenance, finance, and compliance — so you can relax and enjoy the returns. - Local expertise and personalised service
backed by years of experience managing Melbourne properties. - Full end-to-end management
ensuring your home is guest-ready and performing at its best year-round. - Transparent financial reporting
with regular insights to maximise revenue and occupancy. - Proactive compliance and care
giving you confidence that your property is always protected.
Let us take care of your investment — so you can focus on enjoying the results.
Experience Melbourne like a local.
Our team
Charlotte Brett
Founder
There wasn’t a company which I felt delivered the consistency, professionalism and attention to detail that I was looking for. This inspired the launch of BNB Butler. We strive to embody these values through our unparalleled industry knowledge and personal relationships with our clients.
Amanda Ribeiro
With over two years at BNB Butler, I’ve developed a deep understanding of what it takes to deliver a seamless experience for property owners and their guests. My passion for exceptional customer service is at the core of my role, as I work to ensure every interaction reflects the high standards we stand for.
Erica Couto
Drawing from my background in psychology, I bring a unique perspective to property management, focusing on creating memorable guest experiences from start to finish. Every positive review not only reflects our dedication but also drives the success of our clients’ investments.
Maria Eduarda
I am committed to ensuring that each property meets the exceptional standards BNB Butler is known for. Cleanliness and presentation are key to creating spaces that inspire relaxation and comfort. With a keen eye for detail, I take pride in ensuring properties leave lasting impressions on every guest.
List your property
BNB Butler, Melbourne’s leading Airbnb, short & long-term rental property management provider.